# Privacy Policy

**Effective Date: [18/7/2020]**

## About This Policy

[www.team-saxobank.com] (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, process, store, and share your information when you use our website [website URL] (the “Website”) and our services.

By using our Website, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our Website.

## What Information We Collect

### Information You Provide
We may collect personal data that you voluntarily submit to us, such as:
– Your name, email address, telephone number, and postal address
– Login details (username and password)
– Financial information (payment card details, billing information)
– Marketing preferences and communication choices
– Any additional information you provide through forms or correspondence

### Information We Collect Automatically
When you visit our Website, we automatically gather certain technical information, including:
– Your IP address and general location
– Browser type, version, and language settings
– Device information and operating system
– Website pages accessed and duration of visits
– Referring websites and search terms used
– Unique device identifiers

### Cookies and Similar Technologies
We utilise cookies, pixels, and other tracking technologies to enhance your browsing experience. These tools enable us to:
– Store your preferences and login status
– Monitor website performance and user behaviour
– Deliver targeted content and advertisements
– Enhance security and prevent fraud

You may manage cookie preferences through your browser settings, though this may affect certain Website features.

## How We Process Your Information

We process your personal data for the following purposes:
– Delivering and improving our products and services
– Managing your account and processing orders
– Responding to your enquiries and providing customer support
– Sending you relevant marketing materials (where you have consented)
– Customising your user experience
– Conducting analytics to enhance our Website performance
– Preventing fraud and ensuring security
– Meeting our legal and regulatory obligations

## When We Share Your Information

We may disclose your personal data in these situations:

### Third-Party Partners
We work with trusted partners who assist us in operating our business, including:
– Payment processing companies
– Marketing and email platforms
– Website analytics providers
– Customer service tools

### Legal Obligations
We may share information when legally required, including for:
– Compliance with court orders or legal processes
– Cooperation with law enforcement agencies
– Protection of our legal rights and interests
– Safeguarding public safety

### Corporate Transactions
Your information may be transferred if we undergo a business restructure, merger, or acquisition.

### With Your Permission
We may share data when you have given us explicit consent or directed us to do so.

## Protecting Your Data

We employ robust technical and organisational security measures to safeguard your personal information from unauthorised access, misuse, or disclosure. Whilst we strive to protect your data, please note that no internet transmission is entirely secure.

## Your Data Protection Rights

Under UK data protection law, you have several rights concerning your personal data:
– **Right of access**: Request details about the personal data we hold about you
– **Right to rectification**: Ask us to correct inaccurate or incomplete information
– **Right to erasure**: Request deletion of your personal data in certain circumstances
– **Right to data portability**: Obtain your data in a structured format
– **Right to object**: Oppose certain types of data processing
– **Right to restriction**: Limit how we process your information

To exercise any of these rights, please contact us using the details provided below.

### Managing Marketing Communications
You can unsubscribe from our marketing communications by:
– Using the unsubscribe link in our emails
– Contacting us directly via the information below
– Adjusting your preferences in your account settings

## How Long We Keep Your Data

We retain your personal information only for as long as necessary to achieve the purposes outlined in this policy or as required by law. Once your data is no longer needed, we will securely delete or anonymise it according to our data retention schedule.

## Children’s Information

Our Website is not designed for individuals under 16 years of age. We do not intentionally collect personal data from children under 16. If we discover we have collected such information, we will promptly delete it from our systems.

## International Transfers

Your personal data may be processed in countries outside the UK. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection standards.

## External Links

Our Website may include links to third-party sites or services. We cannot be held responsible for the privacy practices of these external parties. We recommend reviewing their privacy policies before sharing any personal information.

## Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make updates, we will:
– Publish the revised policy on this page
– Update the “Effective Date” at the top
– Notify you of material changes via email or Website notification

We encourage you to check this page regularly to stay informed about our privacy practices.

## Get in Touch

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us via the contact page.